Returns & Exchanges
At Sixxta, we want you to love every piece you wear, which is why we offer a 30-day return window for all unworn items in their original condition. Whether it's a fit issue or a change of heart, our process is designed to be as seamless as your favorite outfit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all Sixxta tags attached to ensure they remain protected during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing